Tech.
Support

support and development of websites on CMS and modern frameworks

we'll reduce your website problems to zero

our
clients

PROMPTLY

15 MINUTES — guaranteed response time to requests

transparently

PAYMENT ONLY FOR ACTUAL TIME

SKESS

Website development for a construction company

supportdevelopmentmaintenance

technologies

React
Next.js
Node.js
MongoDB

SK10

Project support from 2019 to present

supportdevelopmentmaintenance

technologies

React
Next.js
Node.js
MongoDB

AAG

Development and support of the project from 2023 to 2024

supportdevelopmentmaintenance

technologies

React
Next.js
Node.js
MongoDB

Doma Veka

Development and support of the project from 2018 to present

supportdevelopmentmaintenance

technologies

React
Next.js
Node.js
MongoDB

SKESS

Website development for a construction company

supportdevelopmentmaintenance

technologies

React
Next.js
Node.js
MongoDB

SK10

Project support from 2019 to present

supportdevelopmentmaintenance

technologies

React
Next.js
Node.js
MongoDB

Tools and Technologies

Weensureuninterruptedwebsiteoperation,timelycontentupdates,andfunctionaldevelopmentintheshortestpossibletime

web applications

corporate websites

e-commerce

ios

android

Technologies

Front-endBack-end

+react js

+django

+next js

+python

+vue js

+node js

+nuxt js

+php

+html/js/css

+laravel

we do

+ site functionality extension

+ design and UX/UI improvements

+ content updates

+ virus removal

+ increasing loading speed

+ protection against viruses and hacker attacks

+ site performance monitoring

+ error and bug fixes

+ regular system and plugin updates

+ data backup

+ performance optimization

cms

+1с битрикс

+joomla

+modx

+tilda

+wordpress

+webflow

+opencart

+readymag

+preashop

+wix

integrations

bitrix 24
amocrm
1c-fitness
roistat
comagic
mango
and others

Work ChatsWe communicate in shared work chats where we quickly record all tasks and issues and immediately transfer them to development

Test VersionsAny changes are first made in test versions and only after verification are transferred to the main product

Using Bitrix24We use Bitrix24 for project management

Client Reviews

Weareresponsibleinourworkandalwaysstrivetoachievethebestresults

Ekaterina Tsygankova

MarketeratSKESSCorporation

5.0

Throughoutourcooperation,theSAGIROV.comStudioteamdemonstrateshighprofessionalism,flexibility,andquickresponseinsolvingtasksrelatedtowebsitesupportandtechnicalmaintenance,anindividualapproachtosolvingassignedtasks,aswellastheirtimelyimplementation.Wehavemanagedtobuildeffectivecommunication,friendlyandtrustingrelationships.

Mikhail Martynovich

HeadofITDepartment-DeveloperLLCSK10

5.0

TheSAGIROV.comstudioteamhasproventobeareliablecontractor,responsibly,promptly,andprofessionallyperformingworkonthedesign,support,andmaintenanceofthewebsite.Weareverysatisfiedwiththeresultsoftheworkdoneandhopeforfurthercooperation.

Georgi Atoyan

CEOofDoma-Veka

5.0

Wereallyliketheresultwereceived.Wehavelongwantedawebsitethatwouldnotlooklikeothertypicalsitesinourindustry.Ourclientsalsoreallylikeit.Mostimportantly,itturnedouttobeinformative,modern,andunderstandable.Manyofourcompetitorshavealsoredesignedtheirsitesandborrowedmanyideasfromus.

Igor Ilyin

FounderofLLCNovation

5.0

WeexpressourgratitudetoMikaelSagirov'sStudiofordevelopingawebsiteforourcompany-quicklyandefficiently,promptlymakingadjustmentsduringtheprocess.Theyadvisedonwhatwouldworkbetterandwhatthingswouldnotsuitusbasedonanalyticsandexperience.Asaresult,theydevelopedthedesign,website,andperformedanumberofintegrations.WearesatisfiedwiththeworkandreadytorecommendtheStudioasareliablecontractor.

Ekaterina Tsygankova

MarketeratSKESSCorporation

5.0

Mikhail Martynovich

HeadofITDepartment-DeveloperLLCSK10

5.0

next
review

WORK STAGES

We set up a workflow for comfortable interaction with the support team

FIRST STAGE■

Briefing

PROJECT INTRODUCTION

1 step

the initial stage where we meet with you to understand your needs and expectations for support. We discuss the main tasks and goals of the project

project onboarding

Diagnostics

ANALYSIS AND PLANNING

2 step

After analyzing the needs, we diagnose the problem and analyze possible impacts on your business. Based on the data obtained, we develop a detailed action plan

SECOND STAGE■

Setup

SYSTEMS INTEGRATION

3 step

We implement our systems and tools into your infrastructure. We conduct initial checks and setup to ensure that all systems are working correctly and ready for operational support

implementation and support

Support

RESPONSIVE 24/7

4 step

We provide 24/7 technical support to solve current problems and issues. Our specialists are ready to quickly respond to requests, troubleshoot, and ensure the smooth operation of your systems

Prevention

REGULAR MAINTENANCE

5 step

We conduct regular preventive maintenance of your systems and servers. We perform updates, check security, optimize performance, and prevent possible problems

THIRD STAGE■

Reports

ANALYTICS AND RECOMMENDATIONS

6 step

We regularly provide reports on the status of your systems, completed work, and identified issues. We give recommendations for improving performance and enhancing the security of your systems to ensure their stable operation in the future

optimization and quality control

Modernization

IMPLEMENTING NEW TECHNOLOGIES

7 step

We constantly monitor new technologies and solutions in the field of technical support. If necessary, we suggest integrating new tools and systems to improve the performance and security of your IT infrastructures

FAQs

What does the technical support and website maintenance service include?

Expanding website functionality, design and UX/UI improvements, content updates, virus removal, increasing loading speed, protection against viruses and hacker attacks, website performance monitoring, error and bug fixes, regular system and plugin updates, data backup, performance optimization

How often is website maintenance performed?

Regular technical maintenance is performed monthly. Functionality expansion and improvements are done upon request. If urgent problems arise, we promptly solve them at any time.

What data is needed to start work?

We will need access to your website's admin panel, hosting, and domain, as well as information about current issues and wishes for improving functionality or design.

How long does it take to solve technical problems and make improvements?

Resolution time depends on the complexity of the task. We try to solve all critical problems as quickly as possible. Minor tasks and design improvements are usually completed within 1-3 business days. For major improvements, we create a work plan with specified deadlines.

What should I do if my site is hacked or infected with a virus?

If your site is hacked or infected, contact us as soon as possible. We will diagnose, remove malware, and restore your site's functionality.

What guarantees do you provide for your services?

We guarantee that your website will work stably and securely. In case of any problems, we will promptly resolve them within the framework of the technical support agreement.

How is payment for technical support services made?

Payment is made monthly. Payment for one-time services and improvements is also possible.

Do you provide reports on the work done?

Yes, we provide detailed reports on completed work, updates, resolved issues, as well as implemented improvements and enhancements. Reports can be received monthly or upon request.